
Human Services Directory (HSD)
The Human Services Directory (HSD) is the master directory of health, social and disability services in Victoria and includes a dataset of contact details for General Practitioners. The HSD is funded by DHS and managed under contract by Data Consultants Australia (DCA).
The HSD provides service providers with access to accurate and up-to-date information about services in Victoria. This information is used to inform consumers and to assist communication between services. Hospitals can access regular updates of the GP dataset for the restricted purpose of transferring information from the hospitals to general practitioners about individual patient care. The HSD contains the most comprehensive dataset of GP contact details in Victoria with about 5,600 GPs listed. View the latest GPV statement on the HSD [PDF 67KB].
Updated Version of the HSD
A new version of the HSD was released in June 2009. The new version makes it easier to search and for sites to correct their own details. For more information view the DHS information sheet [DOC 30KB]. or visit the Human Service Directory website
Who can view practice and GP details?
General practitioners provide their details to DCA with the understanding that they can choose to restrict access so that this information is only used for communication between hospitals and general practices. Alternatively GPs can permit their basic contact data (such as that available in a telephone directory) to also go onto the public access component of the HSD.
Divisions’ role with the HSD
Divisions can assist the HSD in maintaining accurate GP data by:
- Informing DCA about new practices and/or changes in GP contact details. This can be done through emailing DCA hsd.admin@data.com.au or phoning the HSD help desk on 9320 9070. DCA will seek permission from the practice to validate and/or add GP information to the HSD.
- Keeping GPs, practices and key hospital personnel informed about the purpose of the HSD.
- Encouraging practice participation in the six month DCA fax back by promoting it in bulletins, newsletters etc.
Informing DCA about new practices is the highest priority as it is difficult for DCA to find out this information in a timely manner. View the one page HSD guide for practices [PDF 28KB].
Over time the use of the HSD has expanded. It is now used as a resource for Nurse On Call, Better Health Chanel, Disability Online and HealthSMART. In recognition of this emerging role DHS facilitates a reference group that meets quarterly. Lenora Lippmann is the GPV representative at these meetings.
Further Information
View the HSD - For any queries about the GP dataset in the HSD please contact Jane Measday via details below.
For further information contact:
Jane Measday, GPLO Program Consultant Ph: 03 9341 5220 | Fax 03 9341 5299 | Email j.measday@gpv.org.au
